Shot Support

Charging Your DeviceTo charge your device, simply use the USB charging cable provided with the device. It can be charged through any USB port or USB-compliant wall charger.Charging Instructions: Co...

The Shot Scope team works continuously to keep the club database up to date. However, if your club make or model isn’t listed when creating a club in the My Bag feature, you can request for it to b...

Whether you're correcting a mis-tracked shot or adjusting its position for accuracy, Shot Scope allows you to move any shot on both the mobile app and dashboard. Here's how:Moving a Shot in the Mob...

At Shot Scope, we understand how important it is to have accurate and up-to-date course maps to enhance your golfing experience. Our dedicated Course Mapping team works hard to ensure all courses a...

Mobile App:To add or change the club for the tee shot, follow these steps:Select a Club:Tap the 'Add Club' button located at the bottom right of the screen.Scroll through the club list to find your...

How Long Does the Battery Last on My Watch?The battery life of your Shot Scope watch depends on the mode you're using:GPS Mode: Up to 7–8+ hours of useGPS + Track Mode: Up to 6–7+ hours of useTip: ...

If you're having trouble connecting your Shot Scope device to the mobile app, it's likely because you're trying to connect directly to the device via Bluetooth, rather than through the app. Follow ...

How to Manually End a Round on Your Shot Scope DeviceFollow these steps to manually end your round:Unlock the Screen: If your screen is locked, unlock it to access the menu.Access the Game Menu: Pr...

The Shot Scope X5 can be used in almost all amateur competitions but there may be some elite competitions that don't so please ask a rules official for confirmation before the start of play. 

What Does the 'History' Option Do in the Settings Menu?The 'History' option on your Shot Scope device displays any rounds you've played using GPS + Track mode that haven’t yet been synced to your m...