Skip to main content
X5 Support Help Center home page X5 Support
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. X5 Support
  2. FAQs
  3. Not as frequently asked questions

Not as frequently asked questions

  • Some Club Tags Not Showing in the App?
  • What is the warranty on Shot Scope products?
  • Can you reset the device if the screen freezes?
  • How do you change your units of measurement from yards to meters within the mobile app?
  • How do I manually end a round or end a round when I am not finishing on the 9th or 18th hole (a shotgun start for example)?
  • Will my device work on winter greens and tees?
  • How does the steps feature work on my X5?
  • How do I reset my account and have a fresh start for my stats?
  • How do I change my home course in my settings?
  • When using a club for a penalty drop should I include the tag length for the distance of the drop?
  • How do I change my handicap in the Shot Scope system?
  • Can I use my Shot Scope X5 device in an official competition?
  • Can I use my device at the driving range or a practice facility?
  • How do you change the units of measurement your stats are displayed in Dashboard?
  • What is the P-AVG (Performance Average Distance)?
  • What are Dynamic Yardages?
  • Why does my device show me a club/tag ID on its face during a round?
  • What does the 'History' option do on the Settings menu?
  • Is there any way to get stableford points on my scorecards?
  • On the Performance pages what is considered a Tee Shot, an Approach, a Short Game shot and a Putt?
X5 Support
Powered by Zendesk