Frequently asked questions
- How do I power my X5 watch on?
- How do I power my watch down?
- Why does my watch vibrate?
- How long does the battery last on the X5?
- What does the information on my X5 screen mean when playing a round?
- How do the buttons on the X5 watch work?
Not as frequently asked questions
- Some Club Tags Not Showing in the App?
- What is the warranty on Shot Scope products?
- Can you reset the device if the screen freezes?
- How do you change your units of measurement from yards to meters within the mobile app?
- How do I manually end a round or end a round when I am not finishing on the 9th or 18th hole (a shotgun start for example)?
- Will my device work on winter greens and tees?
Common issues
- How do I test that my tags are working?
- My watch isn't picking up all my shots, what should I do?
- Why are my putts being missed or show as 2 feet every hole?
- My firmware won't update, what should I do?
- My watch will not complete a course or round sync
- I can't connect my device to my app via Bluetooth?