Shot Support

Why Are My Putts Being Missed or Showing as 2 Feet Every Hole?If your putts are going undetected by your Shot Scope watch, they may appear as 2-foot putts in the system. Below are some common reaso...

My Watch Isn't Picking Up All My Shots, What Should I Do?Your Shot Scope watch improves its ability to track your shots the more you play. It typically takes 3-4 rounds for the watch to fully adjus...

If your tee shot consistently shows up on a different tee than the one you actually played from, it's likely due to a course mapping issue.What’s Happening?When a tee location isn't properly mapped...

Why is My Tee Shot Being Recorded with the Incorrect Club?Our software relies on detecting a tee shot for each hole. If you hit a driver off the tee, for example, and the system fails to capture th...

Troubleshooting Sync Issues: Step-by-Step Guide If you are experiencing issues with syncing your Shot Scope device, please follow the steps below to resolve the problem: Step 1: Power Off and Disco...

Currently, our watch range does not include a slope adjustment feature. However, our laser rangefinder models do offer slope functionality, providing adjusted distances based on elevation changes.I...

If your Shot Scope watch screen is locked, unlocking it is quick and easy.To Unlock the Watch:Press the bottom left button — located beside the lock icon on the screen.This will immediately unlock ...

To add a new device to your Shot Scope account, follow these steps:Open the Shot Scope app and log into your account.Navigate to the 'More' section (usually found in the bottom menu).Tap 'Add New D...

We’re planning what’s next and want to hear from you. Please take this short survey to share what features you’d love to see in Shot Scope:Click here to open survey

Some Club Tags Not Showing in the App?Due to limited screen space on mobile devices, not all club tag slots are visible at once. To view the rest of your clubs, simply swipe left on the club list t...