Shot Support
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Recent activity by Shot Support-
How do I edit my putts in the mobile editing feature?
To edit putts, you must first enter the green view mode. To do this tap on the Pin icon at the bottom right of the screen. This will zoom the map into the green and allow for the putting shots to a...
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How do I delete a shot in the mobile editing feature?
To delete a shot follow the instructions below:1) Select the shot by tapping on the shot label.2) Tap on the more options (three dots at the bottom right side of the shot dashboard) then tap on the...
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How do I open the edit/sign off feature on the dashboard?
If you want to edit and sign off your round on the web dashboard then please follow the instructions below:1) Log into your Shot Scope account on the web dashboard click here to login.2) Your round...
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Why should I edit and sign off my round?
Signing off is very much like signing a virtual scorecard. You are agreeing that the data from your round is accurate and is what happened out on the course. We have social features in the system s...
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How to share selected stats, holes and scorecards to social media
Firstly, navigate to the 'Rounds' page on the app. Once there, locate the round you wish to share and swipe left on that round. This will open up three options. Tap on the social share button highl...
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The pars are wrong on my course, what should I do?
If a set of pre-populated tees are incorrect then contact support@shotscope.com with the course name, the colour of the tees and what changes need to be made.
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My course map needs to be updated, what should I do?
Shot Scope has an internal Course Mapping team who are dedicated to ensuring that our courses are mapped to the highest quality and use the most up-to-date imagery and layouts. If you find a course...
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My course was mapped but now says its not mapped, what should I do?
Courses around the world are constantly changing and we look to be proactive with keeping our course mapping database up to date. We check courses routinely and report any courses that need an upda...
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How do I check that my course is mapped?
We have 35,000 courses mapped around the world so there is a good chance that your course is in our system.We do have a course search section on the main website where you can check if your course ...
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What is course mapping?
This article will explain what course mapping is, how it works and how it relates to your Shot Scope.The course mapping data has two functions for the Shot Scope system.1) The data is used to calcu...