If you find that every time you play a hole where the tee shot location is moved to another tee location when you look at your round, this will most likely be a course mapping error. The tee you are playing from might not be mapped and the system is moving your shot to the nearest mapped tee location.
Please contact us at support@shotscope.com and let us know the following information:
- Name of course
- Location of course
- Hole number that you are having the issue
- The email address associated with your account
We will then get that tee mapped so your shots will be accurate going forward.
Comments
2 comments
I just purchased the X5 watch and have used it only once. On my home course, Moonah Links Legends, (Fingal, Victoria, Australia) it shows hole 6 as a par 5. It is a par 5 for tournaments but several months ago was changed temporarily to a par 3 for every day rounds. There is no indication when it will go back to par 5 every day. Can you remap the course to reflect this "temporary par 3"?
Also twice during my initial round using the watch it backed out of golf mode to the clock face. I could not go back to golf without restarting the round. Is there a way to go back to the hole that I was on before it switched to the clock? Do you know what caused it to go to clock face?
Thanks
Jeffrey Hunter
So Shot Scope is NOT using the GPS to determine your location on the tee box, instead it's relying on pre-mapped locations of expected tee boxes?
I don't understand why the app wouldn't just use your GPS location on the tee box? Many times the tees are moved around quite a bit - so maybe there's 20 yards difference between the white tees forward vs. back, so that's going to introduce an accuracy error in your driving distance. This could be avoided if the GPS was used instead of a preset location for tee boxes.
Why is the app using preset tee box locations to determine your location rather that the GPS location which should be much more accurate since tee box locations are changed all the time?
Please sign in to leave a comment.