If your tee shot consistently shows up on a different tee than the one you actually played from, it's likely due to a course mapping issue.
What’s Happening?
When a tee location isn't properly mapped in our system, the shot will automatically assign your shot to the nearest available mapped tee. As a result, the tee shot may appear in the wrong place when reviewing your round.
How to Report This Issue
If you're experiencing this, please contact us at support@shotscope.com and provide the following details:
- Course name
- Course location (city and country)
- Hole number where the issue occurs
- The email address linked to your Shot Scope account
Once we receive this information, our mapping team will update the course data so your shots appear accurately going forward.
We appreciate your help in keeping our course mapping up to date. If you have any other questions, don't hesitate to get in touch!
Comments
2 comments
I just purchased the X5 watch and have used it only once. On my home course, Moonah Links Legends, (Fingal, Victoria, Australia) it shows hole 6 as a par 5. It is a par 5 for tournaments but several months ago was changed temporarily to a par 3 for every day rounds. There is no indication when it will go back to par 5 every day. Can you remap the course to reflect this "temporary par 3"?
Also twice during my initial round using the watch it backed out of golf mode to the clock face. I could not go back to golf without restarting the round. Is there a way to go back to the hole that I was on before it switched to the clock? Do you know what caused it to go to clock face?
Thanks
Jeffrey Hunter
So Shot Scope is NOT using the GPS to determine your location on the tee box, instead it's relying on pre-mapped locations of expected tee boxes?
I don't understand why the app wouldn't just use your GPS location on the tee box? Many times the tees are moved around quite a bit - so maybe there's 20 yards difference between the white tees forward vs. back, so that's going to introduce an accuracy error in your driving distance. This could be avoided if the GPS was used instead of a preset location for tee boxes.
Why is the app using preset tee box locations to determine your location rather that the GPS location which should be much more accurate since tee box locations are changed all the time?
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